Shipping policy

Shipping Policy – Celera Naturals

At Celera Naturals, we aim to deliver your wellness essentials in the fastest and safest way possible. Please review our shipping terms below:

---

📦 Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

• Once your order is shipped, you will receive a confirmation email with tracking details.

---

🚚 Delivery Timelines

• Metro Cities: 3–5 business days

• Non-Metro / Tier-2 & Tier-3 Cities: 5–7 business days

• Remote Areas: 7–10 business days

Note: Delivery timelines may vary due to external factors like weather, courier delays, or regional restrictions.

---

📍Shipping Coverage

We currently ship across all major cities and towns in India. If your area is unserviceable, we will contact you for alternative options or issue a refund.

---

💰 Shipping Charges

• Prepaid Orders: ₹0 (Free Shipping)

• COD Orders (if applicable): Additional charges may apply. (Currently not active unless specified.)

---

📦 Packaging & Safety

All products are securely packed to ensure they reach you in perfect condition. We take hygiene and safety seriously, especially for health and wellness items.

---

❗Delivery Issues

• If the package arrives tampered or damaged, please record a video while opening the parcel and contact us within 24 hours.

• For any delivery-related issues, reach out to us at:

📧 Email: info@celerahealthcare.com
📞 Phone: +91 93356 56611

---

Thank you for choosing Celera Naturals – your trusted wellness partner. 🌿