Refund policy

No Return & No Refund Policy

All purchases made on Celera Naturals are final. We do not accept returns or issue refunds for any reason other than verified product damage during shipping.

Damaged or Defective Products – Replacement Only

We will offer a replacement only if the following conditions are met:

  • A clear and continuous unboxing video is provided as proof.

  • The video must show the package being opened from its original sealed state, without any cuts or pauses.

  • The issue must be reported to us within 24 hours of receiving the delivery.

  • Email your complaint with the video and order details to:
    info@celerahealthcare.com

Customer Support:
+91 93356 56611

Important Notes:

  • Complaints without proper unboxing video will not be entertained.

  • Cosmetic damage to outer packaging (not affecting the actual product) is not eligible for replacement.

  • This policy helps us maintain product safety, hygiene, and fairness to all customers.

By purchasing from Celera Naturals, you agree to this Refund and Return Policy.

Thank you for choosing Celera Naturals – your trusted partner in wellness.